- All employees have received extensive training on our new COVID-19 health and safety protocols. Each staff member strictly adheres to all protective measures recommended by the relevant government agencies.
- The check-in and check-out procedures will remain unchanged, but the reception area will be delimited, not to allow close contacts with the staff.
- Upon Guests arrival, we will sanitize the luggage and room keys.
- Disinfectant gel is available at the hotel entrance.
- The interior spaces have been reorganized to facilitate social distancing of at least 1 meter and medical masks are available on request.
- The air exchange is constant through the doors and windows.
- The frequency of cleaning and sanitizing operations in common areas has been increased to once every two hours, while for surfaces with a high frequency of contact, sanitation will take place continuously.
- All our cleaning products are certified for effectiveness against viruses and bacteria.
- The rooms cleaning procedure has been improved with particular attention to objects with high contact frequency present. Through a professional device that uses the principle of electrostatic induction, disinfectant solutions are distributed on all kinds of surfaces (fabrics, handles, remote controls ...) in an effective and uniform manner.
- All sheets and linen are sanitized at a high temperature.
