Uncommon pleasure

Speakers: Riccardo Ciucuttin, MERAKI, Psychic Handicrafts. Chairman: Maura Di Mauro, Intercultural, Diversity & Inclusion & Sustainability Specialist

Uniqueness as value in the tourist experience. Creating a unique experience for each guest is the key to generating a valuable tourism offering. From consulting experience and working in close contact with operators in the sector, there are three essential factors for organizing and for communications in a successful tourism company have been identified: Organizational Culture, a Multi-sensory approach and being Protagonists. We talk about it by sharing case histories and effective operational tools.